What do I do if I have a Red X In-Active Bot?
From the Dashboard/Home page:
Either
Click on Bots at the top middle (on web browser only)
Or
Click on the 2 lines at the top left of the page (top middle on phone)
Click on My Bots
Click on the coin with the red X
If there is an error message, take a screenshot and send in a support ticket to
support@eazybot.com
If there are no error messages, click on Settings Gear at the top right next to Profit/Loss
Click on Status drop down menu
Select Active
Click Save (if pop up "Balance exceed to the limit, Are you sure you want to continue?") comes up, click OK
It will bring you back to the Bots page and the bot will have a green check
Either
Click on Bots at the top middle (on web browser only)
Or
Click on the 2 lines at the top left of the page (top middle on phone)
Click on My Bots
Click on the coin with the red X
If there is an error message, take a screenshot and send in a support ticket to
support@eazybot.com
If there are no error messages, click on Settings Gear at the top right next to Profit/Loss
Click on Status drop down menu
Select Active
Click Save (if pop up "Balance exceed to the limit, Are you sure you want to continue?") comes up, click OK
It will bring you back to the Bots page and the bot will have a green check
Updated on: 25/09/2024