Articles on: Troubleshooting & Errors

Error Message: KRAKEN Exchange Error(500): EGeneral:Temporary lockout

If you see this error message: KRAKEN Exchange Error(500): EGeneral:Temporary lockout,


  • Please Activate the Bot
  • If Bot goes In-Active, this can prompt this error message: KRAKEN Exchange Error(500): EOrder:Insufficient funds
  • Please follow these instructions:


INSUFFICIENT COIN ERROR MESSAGE


  • look at the italic error sell message at the bottom of the trade and get the quantity of coin that the bot was trying to sell


  • go to your bot settings gear and look at the available coin amount


  • get the difference in the quantity it was trying to sell from the available amount


  • go to Kraken and convert USD to said coin


  • go back to bot settings and check the available coin balance is equal to or more than what it tried to sell


  • activate the bot and click Save


  • the bot will either sell within a minute if the Price is still in a position to Sell or Buy if the market went back down



If you need assistance, please attend the EazyBot Support Zoom Monday, Wednesday and Thursday @ 1100am EST at EazyBotZooms.com.



The Developers are aware of the error message and are working on a solution. Thank you for your patience.

Updated on: 26/09/2024